These terms apply when you subscribe to SEO Maxchine or ask us to carry out work under Done for you. Please read them before paying for anything.
1. Who we are
SEO MACHINE LTD, a company registered in England & Wales under company number 17545678. You can reach us at [email protected] and we answer within one working day.
2. What the subscription is, and what it is not
Monitor, Grow and Max are monitoring and reporting services. We check your website from the outside, measure what we can see, and tell you what we found. On the Max plan we also write out suggested corrections for you to apply.
We do not make changes to your website under a subscription. Applying anything we send you is your decision and your responsibility, or your developer’s. If you would like us to carry out the work, that is Done for you, quoted separately.
No access to your website is required for monitoring. If you choose to connect Google Search Console, that is optional and you can disconnect it at any time.
3. Plans, prices and currency
Prices are published on our website in euro (EUR), which is the currency your card or bank will be debited in. Prices exclude VAT where VAT applies.
- A plan can be paid for 1 month, 6 months or 12 months. The 6 and 12 month figures shown are the full amount, paid once, with the discount already applied.
- The discount is 10% for six months and 20% for twelve, calculated on the monthly price for that plan.
- The limits shown for each plan (websites, keywords, competitors, check frequency) are the limits of that plan.
4. Renewals
Nothing renews without telling you first. We email you before a term ends. A monthly plan continues month to month until you cancel; six and twelve month terms do not roll over automatically into another long term without your agreement.
If we change a price, the new price applies only from your next term, never inside one you have already paid for, and we tell you before it happens.
5. Cancelling and refunds
You can cancel at any time. What happens to money already paid, and your right to withdraw within fourteen days, are set out in full in our refund and cancellation policy, which forms part of these terms.
6. Payment security
Card payments are handled entirely by our payment provider, which is certified to PCI-DSS Level 1. Card details are entered on their secure page and sent directly to them over an encrypted TLS connection. They never pass through our website, and we never see, process or store your full card number, expiry date or security code. We keep only the record of the payment: amount, date and the last four digits.
This website is served over HTTPS throughout, with HSTS enabled.
7. What we need from you
An accurate website address, and the right to analyse that website. You confirm that the site you submit is yours, or that you are authorised to act for whoever owns it. We may refuse or end a subscription if we have reason to believe that is not the case.
8. Done for you
Work carried out by us is quoted individually, in writing, with a fixed scope, a fixed price and dates. It starts when you accept the quote and the first payment has cleared. Unless the quote says otherwise, project work is 50% before work starts and 50% on delivery, and invoices are due within 14 days. Quotes are valid for 30 days.
9. No guarantee of rankings
Search engines and AI assistants decide independently what to show and what to cite. We guarantee the monitoring, the measurement and honest reporting. We cannot guarantee a particular position, a volume of traffic, or that any assistant will name you, and we will never claim otherwise. Data we report is gathered by automated means and may differ from what you see yourself, because results vary by location, device and over time.
10. Availability
We aim to run the checks on schedule, but this is a software service and interruptions happen. If a failure on our side means you miss a month’s report, tell us and we will extend your term by that month.
11. Your data and ours
The reports and the data we produce about your website are yours. You may export, keep and share them. We keep ownership of the software and the methods that produce them. How we handle personal information is in our privacy notice.
12. Liability
We are liable for loss we cause by failing to use reasonable care and skill. We are not liable for loss of profit, loss of business or indirect loss, nor for the consequences of changes you choose to make to your own website. Our total liability for any subscription is limited to the amount you paid for it in the twelve months before the claim. Nothing here limits liability that cannot be limited by law.
13. Ending the agreement
Either of us may end it in writing. We may suspend a subscription for non-payment after telling you, or end it immediately if the service is used unlawfully or to analyse a site you have no right to.
14. Governing law
These terms are governed by the law of England & Wales, and the courts of England & Wales have jurisdiction. If you are a consumer resident elsewhere in the EU, you keep the protection of the mandatory consumer law of your own country.